Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Business Writing, Constructive Feedback, Conflict Management, Collaboration, Team Building, Diversity Awareness, Business Correspondence, Business Communication, Recognizing Others, Decision Making, Writing, Organizational Skills, Interpersonal Communications, Social Skills, Team Motivation, Tactfulness, Performance Management, Staff Management, Grammar
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Mechanics, Physics, Mechanical Engineering, Engineering Calculations, Calculus, Engineering Analysis, Physical Science, Mathematical Modeling, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Failure Analysis, Integrated Development Environments, Root Cause Analysis, Event Monitoring, Analysis, Application Performance Management, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Intuit
Skills you'll gain: Financial Statement Analysis, Bookkeeping, Reconciliation, Financial Statements, Fixed Asset, Inventory Control, Depreciation, Payroll, Financial Analysis, Asset Management, Ledgers (Accounting), Financial Reporting, Accounting, Balance Sheet, Payroll Processing, Business Metrics, General Accounting, Income Statement, General Ledger, Accounts Receivable
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Stakeholder Analysis, Analysis, Requirements Elicitation, Risk Management, Microsoft Power Platform, Business Process Improvement, Problem Management
Beginner · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: Digital pedagogy, Collaboration, Learning Strategies, Problem Solving, Instructional Design, Innovation, Complex Problem Solving, digital literacy, Critical Thinking
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Behavioral Economics, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Storytelling, Liberal Arts, Creativity, Creative Thinking, Culture, Media and Communications, Creative Problem-Solving, Research, Writing, Writing and Editing, Sociology, Critical Thinking, Discussion Facilitation, Analytical Skills
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Delegation Skills, Meeting Facilitation, Talent Management, Negotiation, People Management, Leadership, Team Management, Collaboration, Conflict Management, Leadership and Management, Influencing, Communication, Diversity Awareness, Decision Making, Critical Thinking and Problem Solving, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, User Requirements Documents, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving
Beginner · Course · 1 - 4 Weeks