Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Integrated Marketing Communications, Marketing Strategies, Digital Marketing, Consumer Behaviour, Marketing, Marketing Strategy and Techniques, Customer Insights, Customer experience strategy (CX), E-Commerce, Target Audience
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Influencing, Strategic Thinking, Negotiation, Recognizing Others, Active Listening, Strategic Communication, Game Theory, Empathy, Critical Thinking, Decision Making, Motivational Skills, Analysis
Mixed · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Team Motivation, Team Leadership, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Organizational Change, Six Sigma Methodology, Team Building, Teamwork, Leadership and Management, Lean Six Sigma, Process Improvement, Business Metrics, Collaboration, Organizational Structure, Leadership, Key Performance Indicators (KPIs), Conflict Management
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Influencing, Enthusiasm, Productivity, Self-Starter, Initiative and Leadership, Professional Development, Leadership, Business Ethics, Positivity, Personal Attributes, Mental Concentration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Sales Presentation, Sales, Rapport Building, Relationship Building, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Microsoft Teams, Global Marketing, Brand Management, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Workplace inclusivity, Intercultural Competence, Emergency Response, Risking, Professionalism, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Communication Strategies
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Mindfulness, Teaching, Self-Awareness, Classroom Management, Empathy & Emotional Intelligence, Social Studies, Storytelling, Adult Education, Parent Communication, Resilience, Cultural Responsiveness, Stress Management, Emotional Intelligence, Community Development, Collaboration, Liberal Arts
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Basic Electrical Systems, Electronic Components, Electronics, Interactive Design, Display Devices, Robotics, Control Systems, Computer Programming, Technical Communication, Embedded Systems, Development Environment, Simulation and Simulation Software, Digital Communications, Debugging, Data Storage, Real Time Data
Beginner · Course · 3 - 6 Months