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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


More to explore:

Popular Business Communication Courses and Certifications


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    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

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    Coursera

    Procurement Workflow and Invoice Approval

    Skills you'll gain: Accounts Payable, Purchasing, Procurement, Reconciliation, Invoicing, Workflow Management, Auditing, Variance Analysis, Internal Controls, Analysis, Communication

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    CRO Excellence: Leading High-Performance Sales Teams

    Skills you'll gain: Sales Process, Sales Management, Sales Strategy, Sales, Management Training And Development, Coaching, Team Management, Cross-Functional Team Leadership, Cultural Diversity, Employee Coaching, Key Performance Indicators (KPIs), Communication, Business Leadership, Active Listening, Revenue Forecasting, Revenue Management, Customer Relationship Management (CRM) Software, Team Leadership, Performance Management, Negotiation

    Beginner · Specialization · 1 - 3 Months

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    Logical Operations

    Microsoft Excel 365: From Zero to Mastery

    Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)

    Beginner · Specialization · 3 - 6 Months

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    D

    Duke University

    Renewable Energy and Green Building Entrepreneurship

    Skills you'll gain: Innovation, Entrepreneurship, Team Building, Business Modeling, Environmental Issue, Business Planning, New Business Development, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Development, Action Oriented, Stakeholder Engagement, Case Studies, Market Opportunities

    4.7
    Rating, 4.7 out of 5 stars
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    2.9K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Drive KPI Reviews

    Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Performance Measurement, Business Intelligence, Tableau Software, Performance Analysis, Performance Review, Gap Analysis, Business Metrics, Data-Driven Decision-Making, Data Presentation, Business Analytics, Performance Management, Business Analysis, Presentations, Data Analysis, Data Validation

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Track and Update Vendor Performance Data

    Skills you'll gain: Data Entry, Data Integrity, Performance Metric, Business Intelligence, Performance Analysis, Standard Operating Procedure, Vendor Management, Performance Measurement, Supplier Performance Management, Data Validation, Data Maintenance, Performance Reporting, Verification And Validation, Data Capture, Data Management, Record Keeping, Procurement

    Beginner · Course · 1 - 4 Weeks

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    U

    University of Maryland, College Park

    Interviewing and Resume Writing in English

    Skills you'll gain: Interviewing Skills, Negotiation, Telephone Skills, Presentations, Marketing Planning, Oral Expression, Concision, Public Speaking, Professional Development, Applicant Tracking Systems, English Language, Verbal Communication Skills, Persuasive Communication, Strategic Marketing, Business Writing, Cultural Responsiveness, Recruitment, Adaptability, Communication, Writing

    4.6
    Rating, 4.6 out of 5 stars
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    764 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Rutgers the State University of New Jersey

    Supply Chain Analytics

    Skills you'll gain: Competitive Intelligence, Demand Planning, Strategic Sourcing, Competitive Analysis, Customer Demand Planning, Data Storytelling, Procurement, Supplier Management, Supply Chain, Regression Analysis, Supplier Performance Management, Inventory Control, Business Analytics, Data Collection, Supply Management, Supply Chain Management, Business Intelligence, Materials Management, Strategic Decision-Making, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    2.3K reviews

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

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    E

    Erasmus University Rotterdam

    Innovation Management

    Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies

    4.7
    Rating, 4.7 out of 5 stars
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    2.2K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Procurement: From Specs to POs

    Skills you'll gain: Procurement, Strategic Sourcing, Material Requirements Planning, Contract Compliance, Business Communication, Cross-Functional Collaboration

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Excellence in Customer Service (Advanced): Logical Operations
  • Procurement Workflow and Invoice Approval: Coursera
  • CRO Excellence: Leading High-Performance Sales Teams: LearnQuest
  • Microsoft Excel 365: From Zero to Mastery: Logical Operations
  • Renewable Energy and Green Building Entrepreneurship: Duke University
  • Drive KPI Reviews: Coursera
  • Track and Update Vendor Performance Data: Coursera
  • Interviewing and Resume Writing in English: University of Maryland, College Park
  • Supply Chain Analytics: Rutgers the State University of New Jersey
  • Customer Service: Logical Operations

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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