Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Video Editing, Style Guides, Post-Production, Storyboarding, Storytelling, Aesthetics, Communication

Skills you'll gain: Logo Design, Graphic and Visual Design Software, Digital Design, Graphic Design, Design Software, Digital Publishing, Marketing, Creative Design, Data Sharing

Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Prospecting and Qualification, Sales Process, Stakeholder Management, Sales Training, Specialized Sales, Sales, Sales Strategy, Influencing

Skills you'll gain: Responsible AI, Prompt Engineering, AI Security, Google Gemini, Gemini, Prompt Patterns, Generative AI, Embeddings, Multimodal Prompts, AI Product Strategy, Model Deployment, Vector Databases, Keras (Neural Network Library), Google Cloud Platform, Generative Model Architectures, Data Ethics, Tensorflow, Natural Language Processing, Recurrent Neural Networks (RNNs), Machine Learning

Skills you'll gain: Digital Transformation, Talent Management, Business Transformation, Technology Strategies, Cybersecurity, Project Design, Policy Development, Public Administration, Service Design, Governance, Program Evaluation, Strategic Planning, Process Improvement, Data Management, Process Analysis

Skills you'll gain: Canva (Software), Marketing Materials, Email Marketing, Marketing Design, Promotional Materials, Online Advertising, Social Media Campaigns, Graphic Design, Content Marketing, Graphic and Visual Design, Social Media Marketing, Product Promotion, Digital Marketing, Business Communication

Skills you'll gain: Pinterest, User Accounts, Information Privacy, Safety and Security, Social Media, Single Sign-On (SSO), Social Media Marketing

Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility

Skills you'll gain: Predictive Analytics, Customer Relationship Management, Data-Driven Decision-Making, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning, Model Evaluation

Skills you'll gain: Risk Management, Risk Management Framework, Infrastructure Security, Safety Assurance, Threat Modeling, Information Systems Security, Security Controls, Security Engineering, Security Requirements Analysis, Safety Standards, Safety and Security, Cybersecurity, Cyber Security Strategy, Continuous Monitoring, Cyber Risk, Hardening, Vulnerability Assessments, Cyber Security Policies, Cyber Security Assessment, Industrial Design

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights