Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Timelines, Collaborative Software, Milestones (Project Management), Dashboard, Workflow Management, Organizational Structure, Scheduling, User Accounts, Project Management
Beginner · Guided Project · Less Than 2 Hours

The University of Edinburgh
Skills you'll gain: Ethical Standards And Conduct, Behavioral Health, Behavior Management, Environmental Regulations, Human Learning, Nutrition and Diet, Non-Verbal Communication
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Performance, Project Risk Management, Project Management, Risk Analysis, Scope Management, Change Management, Stakeholder Management, Project Documentation, Project Closure, Communication
Mixed · Course · 1 - 3 Months

Peking University
Skills you'll gain: Oral Comprehension, English Language, Language Competency, Communication, Language Learning, Vocabulary, Grammar, Culture
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Word, Report Writing, Microsoft Excel, Excel Formulas, Microsoft Outlook, Spreadsheet Software, Microsoft Office, Gmail, Business Reporting, Productivity Software, Document Management, Excel Macros, Business Correspondence, Corporate Communications, Virtual Teams
Beginner · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience strategy (CX), Cash Flows, Web Analytics, Market Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Materials, Copywriting, Generative AI, Marketing Design, Content Marketing, Prompt Engineering, Content Creation, Marketing Strategies, Responsible AI, AI Enablement, MarTech, ChatGPT, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Marketing Communications, Social Media Content, Brand Awareness, Advertising, Content Strategy, Journalism, Customer Engagement, Presentations, Target Audience
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Communication, Immunology, Patient Education And Counseling, Parent Communication, Pediatrics, Communication, Interpersonal Communications, Active Listening, Research, Persuasive Communication, Infectious Diseases, Public Health and Disease Prevention, Community Health, Clinical Trials, Public Health
Beginner · Course · 1 - 3 Months