Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Content Management, Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scaled Agile Framework, Agile Methodology, Backlogs, Kanban Principles, Sprint Retrospectives, Sprint Planning, Project Management Institute (PMI) Methodology, Prioritization, Lean Methodologies, Project Management Life Cycle, Waterfall Methodology, Continuous Integration
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Professional Development, Personal Development, Decision Making, Communication, Leadership, Strategic Decision-Making, Goal Setting, Self-Awareness, Adaptability, Analytical Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: IBM Cognos Analytics, Data Visualization, Dashboard, Business Intelligence, Interactive Data Visualization, Data Presentation, Looker (Software), Data Visualization Software, Business Intelligence Software, Analytics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Advertising Campaigns, Marketing Budgets, Advertising, Social Media Management, Social Media, Budget Management, Social Media Marketing, Digital Advertising, Social Media Campaigns
Beginner · Guided Project · Less Than 2 Hours

The Hong Kong University of Science and Technology
Skills you'll gain: Requirements Analysis, Unified Modeling Language, Object Oriented Design, Functional Requirement, Data Modeling, Object Oriented Programming (OOP), Systems Development Life Cycle, System Requirements, Diagram Design, Software Development, Software Engineering, Software Systems, Model Evaluation, Project Planning, Project Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Six Sigma Methodology, Lean Methodologies, Quality Management, Quality Improvement, Kaizen Methodology, Quality Control, Brainstorming, Benchmarking, Process Improvement, Run Chart, Continuous Improvement Process, Pareto Chart, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: English Language, Vocabulary, Stress Management, Education and Training, Higher Education, Medical Terminology, Language Learning, Interpersonal Communications, Environmental Issue, Grammar, Climate Change Mitigation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Writing, Editing, Proofreading, Literacy, Constructive Feedback, Cultural Diversity, Language Learning, Self-Awareness, Creativity
Beginner · Course · 1 - 4 Weeks