La diferencia entre un conflicto con tu jefe que termina de manera constructiva y uno que termina de manera negativa está en el modo en el que decidas enfrentar la situación, ¡y qué mejor forma de hacerlo que siguiendo la guía de una de las instituciones educativas más influyentes y prestigiosas del mundo: la Universidad de Harvard!
Resuelve conflictos laborales según la Guía de HBR
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Resuelve conflictos laborales según la Guía de HBR
Instructor: Marcela Castellanos Steffens
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13 reviews
Intermediate level
Recommended experience
2 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identificar las causas más comunes de conflicto y tu tendencia natural a la hora de gestionar conflictos.
Prepararte para una conversación difícil, desarrollando estrategias efectivas para llevarla a cabo con éxito.
Resolver conflictos laborales de una manera efectiva, que reconstruya la confianza entre las partes.
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Assessments
1 assignment
Taught in Spanish
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There is 1 module in this course
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